faster stop

Dear jack-in-the-box,

Don’t get me wrong I love your food. I think that there are a lot of flavor to it and the prices are great. i also think that your idea of serving breakfast all day is superb, there’s nothing like craving breakfast late at night! However your food is great, but your service is a little slow.

Going through the drive through its, place your order, pay, and drive off with your food with no need to stopping into pick up your food. I recall a few times where that’s not how it went. We had to pull off to the side and wait for our food. Is that how it supposed to go? I understand that there might be other cars behind, but the drive through means you just drive through, not sit and wait on the side.

Other times while ordering something, it’s hard to understand some of the people that take down your orders. This throws off everything since and sometimes you don’t know what your price of your bill is and scramble last minute to get the correct amount of money that you didn’t think it was.
I feel that something has to be done to that system and make it more of a drive through. Even though your slogan is “we don’t make it till your order it” there is some catch between that because although it’s a fast food stop, its not fast.